Manager, Client Success Digital - Markets

iHeartMedia • Nashville, TN

2d • Onsite

About The Position

iHeartMedia is seeking a skilled Digital Campaign Success Manager to support advertisers and sales with end-to-end digital planning and activation. The role responds to digital RFPs and develops media plans based on business objectives and KPIs, then proactively manages and optimizes campaigns to meet client goals. It measures campaign success and ROI using actionable insights and data-driven storytelling.

The manager works across Operations, Product, Marketing, and Sales, and with external partners, to support successful account onboarding and growth. The position is based at 1200 Broadway, 6th Floor, Nashville, TN 37203. It is a regular, full-time, hourly position. Applications are accepted on an ongoing basis.

Requirements

• Understanding of and passion for digital media and advertising, with a successful track record coaching others in digital practices.
• Proven track record managing production workflows, timelines, and schedules.
• Ability to organize, prioritize, and multitask in a fast-paced environment with tight deadlines, and to follow up until problems are fully resolved.
• Experience using reporting and research tools to inform proposal development.
• Analytical ability to assess campaign performance data and deliver insights to advertisers.
• Knowledge of current industry trends and how digital advertising works, with the ability to explain complicated technical concepts clearly.
• Advanced skills with Microsoft Office tools, including PowerPoint, Excel, Word, and Outlook.
• Experience in digital advertising planning and buying.
• Self-starter with an entrepreneurial spirit and adaptability to changing digital media landscapes.

Nice To Haves

• Knowledge of Google DoubleClick for Publishers (DFP).
• Understanding of the digital audio and podcast industry.
• Understanding of paid and influencer social media.

Responsibilities

• Support advertisers and sales with end-to-end digital planning and activation.
• Respond to digital RFPs and craft media plans based on business objectives and KPIs.
• Proactively manage and optimize campaigns to ensure client goals are met.
• Measure advertising campaign success and ROI through actionable insights and data-driven storytelling.
• Coordinate across internal teams, including Operations, Product, Marketing, and Sales, and external partners to support successful onboarding and account growth.

Benefits

• Employer-sponsored medical, dental, and vision insurance with a variety of coverage options.
• Company-provided and supplemental life insurance.
• Paid vacation and sick time.
• Paid company holidays.
• Spirit day to encourage and allow employees to volunteer in their community.
• 401(k) plan.
• Employee Assistance Program at no cost, including telephonic counseling and consultation on legal, financial, emotional well-being, family, and caregiving matters.
• Additional voluntary programs, including spending accounts, student loan refinancing, and accident insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed