Associate Campaign Manager, Client Success - Markets

iHeartMedia•Nashville, TN
•Onsite

About The Position

The Associate Campaign Manager, Client Success - Markets supports advertisers and sales with end-to-end digital planning and campaign activation. The role responds to digital requests for proposals, develops media plans based on business objectives and KPIs, and proactively manages and optimizes campaigns to meet client goals. It measures campaign success and ROI, translating performance data into actionable insights and data-driven storytelling. The position also coordinates across internal teams, including Operations, Product, Marketing, and Sales, and external partners to support successful account onboarding and growth.

Requirements

  • Aptitude for and passion for digital media and advertising.
  • Ability to manage production workflows, timelines, and schedules.
  • Ability to organize, prioritize, and multitask in a fast-paced environment with tight deadlines, and to follow up until problems are fully resolved.
  • Experience using reporting and research tools to inform proposal development.
  • Analytical ability to assess campaign performance data and deliver insights to advertisers.
  • Knowledge of current industry trends and how digital advertising works, with the ability to explain technical concepts clearly.
  • Advanced Microsoft Office skills, including PowerPoint, Excel, Word, and Outlook.
  • Interest in digital advertising planning and buying.
  • Self-starter mindset and entrepreneurial spirit, with adaptability to an evolving digital media landscape.

Nice To Haves

  • Knowledge of Google DoubleClick for Publishers (DFP).
  • Understanding of the digital audio and podcast industry.
  • Understanding of paid and influencer social media.
  • Experience successfully coaching others in digital practices.

Responsibilities

  • Support advertisers and sales with end-to-end digital planning and activation.
  • Respond to digital RFPs and develop media plans based on business objectives and KPIs.
  • Proactively manage and optimize campaigns to ensure client goals are met.
  • Measure advertising campaign success and ROI, providing actionable insights and data-driven storytelling.
  • Coordinate with Operations, Product, Marketing, Sales, and external partners to support account onboarding and growth.
  • Manage production workflow, timelines, and schedules.
  • Use reporting and research tools to inform proposal development.
  • Assess campaign performance data and deliver insights to advertisers.
  • Explain technical concepts in a clear, accessible way.

Benefits

  • Employer-sponsored medical, dental, and vision insurance with a variety of coverage options.
  • Company-provided and supplemental life insurance.
  • Paid vacation and sick time.
  • Paid company holidays.
  • Spirit Day to encourage and allow employees to volunteer in their community.
  • 401(k) plan.
  • Employee Assistance Program at no cost, including telephonic counseling and consultations on legal, financial, emotional well-being, family, and caregiving matters.
  • Additional voluntary programs, including spending accounts, student loan refinancing, and accident insurance.
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