Associate Campaign Manager, Client Success - Markets

iHeartMedia•Nashville, TN
•Onsite

About The Position

iHeartMedia is seeking an Associate Campaign Manager, Client Success, to support advertisers and sales with end-to-end digital planning and activation. The role responds to digital RFPs and develops media plans based on business objectives and KPIs, proactively manages and optimizes campaigns to meet client goals, and evaluates campaign success and ROI through actionable insights and data-driven storytelling. The position works across internal teams—including Operations, Product, Marketing, and Sales—and with external partners to support successful account onboarding and growth. The posting also refers to the role as Digital Account Coordinator.

Requirements

  • Aptitude for and passion for digital media and advertising.
  • Successful track record coaching others in digital practices.
  • Ability to manage production workflows, timelines, and schedules.
  • Ability to organize, prioritize, and multitask in a fast-paced environment with tight deadlines, and follow up until problems are resolved.
  • Experience using reporting and research tools to inform proposal development.
  • Analytical ability to assess campaign performance data and deliver insights to advertisers.
  • Knowledge of current industry trends and how digital advertising works, with the ability to explain technical concepts clearly.
  • Advanced Microsoft Office skills, including PowerPoint, Excel, Word, and Outlook.
  • Interest in digital advertising planning and buying.
  • Self-starter with an entrepreneurial spirit and adaptability to a changing digital media landscape.

Nice To Haves

  • Knowledge of Google DoubleClick for Publishers (DFP).
  • Understanding of the digital audio and podcast industry.
  • Understanding of paid and influencer social media.

Responsibilities

  • Support advertisers and sales with end-to-end digital planning and activation.
  • Respond to digital RFPs and create media plans based on business objectives and KPIs.
  • Proactively manage and optimize campaigns to ensure client goals are met.
  • Measure advertising campaign success and ROI, and deliver actionable insights through data-driven storytelling.
  • Coordinate with Operations, Product, Marketing, and Sales teams and external partners to support account onboarding and growth.

Benefits

  • Employer-sponsored medical, dental, and vision insurance with coverage options.
  • Company-provided and supplemental life insurance.
  • Paid vacation and sick time.
  • Paid company holidays.
  • Spirit day to support volunteering in the community.
  • 401(k) plan.
  • Employee Assistance Program at no cost, including telephonic counseling and consultation on legal, financial, emotional well-being, family, and caregiving matters.
  • Additional voluntary programs, including spending accounts, student loan refinancing, and accident insurance.
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