Case Manager Assistant Jobs

About The Position

Requirements

• High school diploma or GED.
• Valid driver’s license and a satisfactory 39-month driving record.
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
• Ability to obtain and maintain CPR certification.
• Ability to understand child development needs, behavioral needs, and cultural influences on families and communities.
• Ability to become familiar with community resources and services that support children and families.
• Strong communication skills, including active listening, de-escalation, and clear verbal and written communication.
• Ability to use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work.
• Meet driver’s license requirements for a role where driving or use of a vehicle is an essential function of the job.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), as required of newly hired State employees.
• Work history, Central Registry, and Public Record will be considered.

Nice To Haves

• Knowledge of basic principles of human and social services.
• Knowledge of child welfare and family support concepts.
• Knowledge of basic safety practices related to client transportation and child safety seating.

Responsibilities

• Transport clients and ensure proper use of child safety seats.
• Assist clients with application processes.
• Provide case assistance to participants involved in child safety services.
• Engage, observe, and interact with children, including providing lice treatments, changing diapers, potty training, bathing, and comfort.
• Provide trauma-informed care to children.
• Perform housekeeping functions, including laundry, washing dishes, preparing meals, and general cleaning.
• Participate in professional meetings and deliver goods as requested.
• Document client interactions and activities.
• Use communication and technology tools to coordinate and document work.

Benefits

• Comprehensive medical, dental, and life insurance options.
• Supportive retirement plan through the Arizona State Retirement System (ASRS).
• 10 paid holidays annually.
• Generous vacation and sick leave.
• Paid Parental Leave Program, subject to eligibility criteria.
• Higher education discounts.
• Wellness programs.
• Professional growth and development opportunities.