PART TIME ASSISTANT CASE MANAGER

The GEO Group•Neptune Township, NJ

About The Position

The Assistant Case Manager provides case management support at a Community Resource Center. The role includes checking in participants, assisting Case Managers with case coordination and documentation, and learning, using, and modeling the Principles of Effective Intervention (What Works) through evidence-based practices in interactions with participants and staff. The position also supports participant intake, assessments, treatment planning, group programming, progress monitoring, office administration, and communication with appropriate agencies. Depending on assignment, duties may include drug and breath screening, handling payments, managing electronic monitoring equipment, opening and closing the office, and transporting participants in a Company vehicle.

Requirements

High school diploma.
Good customer service skills.
Effective communication skills with internal and external contacts at all levels.
Good organizational skills and attention to detail.
Solid computer skills and proficiency with MS Word and Excel.
Basic database skills.
Basic math skills.
If required to transport participants: at least 21 years of age, at least five years of driving experience, a valid state driver's license, a five-year record of safe and competent driving as demonstrated by a state motor vehicle report, and ability to safely operate a motor vehicle.

Nice To Haves

Bachelor's degree in Social Services.
Bilingual English/Spanish skills.
College coursework in Human Services or a business discipline.
At least six months of experience in the Human Services field with direct participant services.
At least six months of experience working with minority populations.

Responsibilities

Greet participants entering the facility and, according to assigned schedules, complete drug screens and breath analyses and provide written or computerized results.
Complete participant intake, including paperwork, entry into the Company database, and assignment to groups and other services.
Perform general office administration, including answering phones.
Provide customer service to participants, customers, and the general public.
Assist Case Managers with case coordination, communication with appropriate agencies, and preparation and distribution of reports.
Assist with participant caseload management using the Principles of Effective Intervention; conduct risk/need assessments, create individual treatment plans, meet regularly with participants, and document progress or regress in the Company database.
Facilitate evidence-based CBT and other life skills programs in weekly groups and document attendance, participation, and progress in case management software.
Develop and monitor participant progress relative to Case Management Plans through all program phases.
File and prepare charts and perform assigned data entry.
Perform office opening and closing procedures when responsible for them.
Collect participant payments, post payments in the Company database, and make daily cash deposits when assigned.
Install and remove electronic monitoring equipment on participants and forward documentation to appropriate agencies when assigned.
Transport participants to the center and to community service events, job fairs, employment centers, or clinics using a Company vehicle when assigned.
Perform other duties as assigned.