Pre-Litigation Case Manager Assistant
About The Position
The Pre-Litigation Case Manager Assistant supports personal injury cases during the pre-litigation phase. The role manages a caseload of 115–135 cases and helps ensure demand letters are prepared accurately and on time, medical and billing records are acquired and reviewed, and case information is maintained in Filevine. The assistant works with clients, medical providers, and the case manager to support effective communication and proper handling of case details. The position is based in an office environment and requires normal business hours. The ideal candidate is organized, detail-oriented, experienced in personal injury law, and able to manage multiple tasks efficiently.
Requirements
- High school diploma or GED.
- Proficiency in personal injury law involving motor vehicle accidents.
- Excellent organizational skills and outstanding attention to detail.
- Professional appearance and behavior.
- Ability to maintain a high degree of discretion when handling confidential information.
- Exceptional verbal and written communication skills by phone, in person, and email.
- Excellent time management, multitasking, and critical-thinking abilities.
- Proficiency in Microsoft Office Suite and case management software.
Nice To Haves
- College degree or paralegal certification.
- At least 2 years of experience in a plaintiff’s personal injury law firm (preferred).
- Experience with Filevine is preferred.
Responsibilities
- Manage a caseload of 115–135 cases.
- Accurately prepare case details for liability, PIP, and UIM demand letters.
- Communicate with clients and medical providers to help ensure treatment and diagnostic tests are completed effectively and in a timely manner.
- Acquire and review medical and billing records throughout the treatment phase of cases.
- Maintain case management data accurately in Filevine.
- Support a cooperative team dynamic with the case manager.
- Request open records.
- Manage portals.
- Ensure records requests are submitted for all hired cases.
- Redistribute email responses regarding open records and provide records-status information to the case handler.
- Send correspondence to Medicare and Medicaid for all new clients.
- Send letters of representation (LOR) to Medicare and Medicaid for all new clients.
- Maintain and stay current on checklist items.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid life and AD&D insurance
- Company-paid short-term disability (STD) with no waiting period
- Option to purchase additional life and AD&D insurance
- Voluntary long-term disability (LTD), critical illness, accident, and hospital indemnity coverage
- 401(k) with company contributions
- Paid time off
- Tuition reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
