Care Manager Jobs

About The Position

Requirements

• Management experience is required.
• A favorable background check result is required as applicable by state.
• Must provide proof of identity and authorization to work in the United States.
• High school diploma or GED.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to perform the physical activities described, including walking, sitting, standing, bending, stooping, reaching, and handling items up to 25 lbs.
• Strong fine motor skills and full use of hands, including frequent grasping, writing or typing, and use of technology.
• Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.
• Travel to other locations may be required to carry out essential duties.

Nice To Haves

• Industry-related experience is beneficial.
• ABO, NCLE, or LDO credentials may be preferred.
• A State Optician’s License is required for a Licensed Office Manager in states where the company requires one.

Responsibilities

• Direct and execute the overall sales and profitability of an individual office location through effective execution of the Total Patient Experience (TPE).
• Develop and maintain a good working relationship with the doctor or doctors associated with the office and serve as a liaison between the doctor and office team.
• Recruit, select, train, coach, and develop team members, including coaching on KPI scorecard results.
• Conduct performance reviews and compensation evaluations for the office team.
• Use judgment and available tools to achieve revenue and EBITDA growth.
• Motivate team members by remaining positive and communicating changes or news in a supportive and constructive way.
• Maintain the facility to corporate standards, including the building, equipment, parking lot, and grounds, and uphold safety rules and HIPAA and OSHA requirements, hazardous material handling, and waste disposal procedures.
• Monitor and enforce company cash-handling policies and procedures, including petty cash policies set by Accounting, and submit required financial documents accurately and on schedule.
• Manage day-to-day office operations, including team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.