Manager Population Health Care Management - Registered Nurse

Saint Luke's Physician Group•Kansas City, MO

About The Position

Saint Luke’s Physician’s Group is hiring a full-time Registered Nurse Manager to support its Population Health Outreach team. The Population Health Team supports programs that foster an innovative integrated care model across the Kansas City Metro and beyond. Saint Luke’s Physician’s Group participates in the Comprehensive Primary Care Plus (CPC+) advanced alternative payment model and is engaging in other value-based reimbursement models. The Manager for Population Health Care Management oversees the day-to-day operations of the Care Management department and ensures consistent implementation of evidence-based, best-practice interventions intended to improve efficiency, effectiveness, and patient, provider, and employee satisfaction. The position reports to the Director for Population Health and collaborates closely with the SLPG Leadership team and Population Health Team. It is based at the Saint Luke’s System Office and requires frequent travel to other Saint Luke’s Health System locations in metro and rural areas. The schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

At least five years of progressive experience in care management and/or population health management, including at least two years at a managerial level.
Bachelor’s degree in Nursing.
Registered Nurse license in Kansas and/or Missouri, as applicable; the listing specifies Kansas multi-state and Missouri RN credentials through NURSYS.
Strong project management skills, including organization of individual and team work, prioritization, problem solving, adaptability, flexibility, and attention to detail.
Ability to draw out diverse perspectives, consider problem resolution from multiple angles, and build on team members’ experiences to develop broadly supported solutions.
Sound judgment and ability to learn the needs of different components of the Population Health Team.
Excellent verbal, written, and interpersonal communication skills.
Experience working with cross-functional teams in complex organizations on complex programs.
Excellent time management and prioritization skills, including the ability to manage multiple projects, adapt to change, and work independently.
Strong communication and follow-through, with a focus on collaboration and customer service.
Facility and ease with electronic health records and basic analytics tools used to support population health management.

Nice To Haves

Familiarity with value-based payment models.

Responsibilities

Implement evidence-based, best-practice Care Management strategies, processes, and interventions.
Develop and monitor Care Management team goals; provide ongoing feedback and coaching; conduct annual performance reviews; and routinely evaluate staff clinical skills and technical comprehension.
Promote open communication, teamwork, and empowerment to make informed decisions.
Collaborate with the Director of Population Health in analyzing reviews, metric data, and chart audits, and use the information to identify opportunities for improvement.
Collaborate with the Director of Population Health on the overall Care Management budget.
Oversee Care Management position control and hiring of new staff.
Contribute to clinical, quality, and financial outcomes of the Population Health Department.
Support projects related to CPC+ and other payer-related value-based care programs.
Perform other related duties as assigned by the Director of Population Health.
Demonstrate a measurable, organized, enthusiastic, and outcomes-oriented approach.