Home Health Care Office Manager | Prior Healthcare & Office Experience Required

Freedom Caregivers, Inc.•Mansfield, OH

About The Position

Freedom Caregivers is seeking a Home Health Care Office Manager to support clients, families, and caregivers as part of a faith-driven, mission-focused team. The company is dedicated to helping clients age safely at home with dignity and peace. The role coordinates office operations and communication, supports caregivers, and works alongside the Director of Branch Operations to maintain agency standards and daily workflows. The manager may occasionally cover a caregiving shift in an emergency to ensure clients continue receiving care. The position is full-time, day shift, from 8:00 a.m. to 4:00 p.m. The company offers competitive hourly pay, paid time off separate from holidays, and a comprehensive paid training program. The role requires prior office and medical or healthcare experience, a high school education or GED, reliable transportation, proof of auto insurance, fluent English communication, and passing a criminal background check and drug test. Physical requirements include sitting for up to eight hours per day and lifting, pushing, pulling, and carrying up to 50 pounds.

Requirements

Previous experience in an office setting and a medical or healthcare environment.
Strong, friendly, clear, and professional communication skills.
Comfort using computers and technology.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and Teams.
Good interpersonal skills and a team-oriented attitude.
High school education or GED.
Reliable transportation.
Proof of auto insurance.
Fluent English communication, both written and verbal.
Ability to pass a criminal background check and drug test.
Ability to sit for up to 8 hours a day.
Ability to lift, push, pull, and carry up to 50 pounds.

Responsibilities

Coordinate schedules for clients and caregivers, matching care teams to homes.
Answer calls and maintain friendly, clear communication with clients, families, and caregivers.
Monitor caregiver timekeeping, follow up on missed punches, and track attendance.
Help staff remain current on continuing education and training requirements.
Work with the Director of Branch Operations to maintain agency standards, optimize daily workflows, and support the company's mission.
Uphold the company's mission, vision, and values.
Occasionally cover a caregiving shift during an emergency to ensure clients receive care.