Home Health Care Office Manager | Prior Healthcare & Office Experience Required

Freedom Caregivers • Mansfield, OH

7d

About The Position

Freedom Caregivers is seeking a Home Health Care Office Manager to support clients, families, and caregivers as part of a mission-driven team focused on helping clients age safely and with dignity at home. The position coordinates client and caregiver schedules, maintains communication among clients, families, and caregivers, and supports the agency’s daily operations and standards. The Office Manager works alongside the Director of Branch Operations and may occasionally cover a caregiving shift in an emergency to ensure clients continue to receive care.

The role is full-time, day shift, from 8:00 a.m. to 4:00 p.m. Freedom Caregivers describes itself as a faith-driven company that values kindness, reliability, teamwork, and quality care.

Requirements

• Previous experience in an office setting and a medical or healthcare environment.
• Strong, friendly, clear, and professional communication skills.
• Comfort using computers and technology.
• Proficiency in Microsoft Word, Excel, Outlook, and Teams.
• Good interpersonal skills and a team-oriented attitude.
• High school education or GED.
• Reliable transportation.
• Proof of auto insurance.
• Fluent English communication skills, both written and verbal.
• Ability to pass a criminal background check and drug test.
• Ability to sit for up to 8 hours per day.
• Ability to lift, push, pull, and carry up to 50 pounds.

Responsibilities

• Coordinate schedules for clients and caregivers, matching care teams with clients’ homes.
• Answer calls and maintain clear, positive communication with clients, families, and caregivers.
• Monitor caregiver timekeeping, follow up on missed punches, and track attendance.
• Help staff stay current with continuing education and training requirements.
• Work with the Director of Branch Operations to maintain agency standards, improve daily workflows, and support the company’s mission.
• Uphold the company’s mission, vision, and values.
• Occasionally cover a caregiving shift in an emergency to ensure clients receive care.

Benefits

• Competitive hourly pay.
• Paid time off separate from holidays.
• Comprehensive paid training program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED