Office Manager

Eye Care Partners Career Opportunities • Red Bank, NJ

7d

About The Position

The Office Manager is responsible for the overall sales, profitability, and day-to-day operations of an EyeCare Partners office location. The role aims to deliver a world-class Total Patient Experience while maximizing retail sales and supporting patients’ medical needs. The Office Manager manages team member support, merchandising, inventory, training, and safety, and uses independent judgment to manage the performance of the retail operation. A Licensed Office Manager must hold a State Optician’s License in states where the company requires one.

Requirements

• Management experience is required.
• A high school diploma or GED is required.
• A favorable background-check result is required as applicable by state.
• Must provide proof of identity and authorization to work in the United States.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.

Nice To Haves

• Industry-related experience.
• ABO, NCLE, and/or LDO credentials.

Responsibilities

• Direct and execute the overall sales and profitability of an office location through effective execution of the Total Patient Experience.
• Develop and maintain working relationships with the doctor or doctors associated with the location and serve as a liaison between the doctors and office team.
• Recruit, select, train, coach, and develop team members, including coaching on KPI scorecard results.
• Conduct performance reviews and compensation evaluations for the office team.
• Use judgment and available tools to achieve revenue and EBITDA growth.
• Motivate team members by maintaining a positive approach and communicating changes or news supportively and constructively.
• Maintain the facility to corporate standards, including its building, equipment, parking lot, and grounds, and enforce safety rules and HIPAA, OSHA, hazardous-material handling, and waste-disposal requirements.
• Monitor and enforce company cash-handling policies and procedures, including petty cash requirements, and submit required financial documents accurately and on schedule.
• Oversee daily office operations, including team scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.

Benefits

• Medical, vision, dental, and life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay plus bonus
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED