Business Analyst Jobs

About The Position

Requirements

• Strong analytical, reasoning, and problem-solving skills.
• Supply chain or logistics background.
• Very good to excellent Microsoft Excel skills.
• Strong understanding of end-to-end data flows, including system inputs, outputs, and dependencies affecting operational reporting and analysis.
• Excellent verbal and written communication skills.
• Ability to work independently with limited supervision.
• Strong organizational and planning skills, including prioritizing work, managing multiple tasks, setting goals, enforcing deadlines, and reassessing priorities as business needs change.
• Ability to present information effectively and respond to questions from managers, customers, and internal and external stakeholders.
• Ability to create and maintain accurate, detailed records.
• Strong critical and analytical thinking, organization, attention to detail, and ability to meet deadlines.
• Continuous improvement mindset and willingness to contribute to process optimization initiatives.
• Bachelor’s degree in business, supply chain, analytics, data science, accounting, finance, or a similar field, or relevant experience.
• At least two years of working experience in a Business Analyst, Consultant, Business Development, or Project Development role.
• Ability to support a flexible schedule, including occasional after-hours availability, based on changing business needs and with or without advance notice.

Nice To Haves

• SAP experience preferred.

Responsibilities

• Support invoice billing creation and review for distribution and transportation activities.
• Create internal and external accrual files for financial month-end close activities.
• Review material purchases, usage, and operational consumption trends monthly and quarterly to support reporting, billing validation, and safety stock levels.
• Plan, compile, and deliver recurring and month-end reports for business needs, financial close activities, and leadership decision-making.
• Compile, measure, and track client-specific KPIs and SLAs.
• Extract, cleanse, transform, validate, and reconcile data from SAP, Power BI, SharePoint, and other operational systems.
• Maintain reporting tools, dashboards, trackers, and source files used for operational, KPI, invoicing, and customer reporting.
• Document KPI definitions, calculations, data sources, and reporting requirements; validate KPI outputs and investigate reporting variances.
• Support FTZ-related reporting and analytics, including inbound, outbound, appointment, documentation timeliness, and SLA performance metrics.
• Interpret operational data and recommend improvements to distribution and supply chain processes.
• Build ad hoc reports promptly to help leadership identify trends and make decisions.
• Collaborate with Operations, Service Delivery, IT, and customer stakeholders to translate business requirements into reporting solutions and actionable insights.
• Assist internal and external auditors and internal stakeholders with inquiries specific to the client program.
• Identify and support opportunities to incorporate automation and AI-enabled workflows to improve account process efficiency.
• Develop an understanding of business processes and systems to support continuous improvement and recommend best practices.
• Document current-state and future-state processes.
• Complete assigned projects, reporting activities, and analysis requests in alignment with management priorities.
• Perform additional duties as assigned to support an efficient, safe, clean, and goal-oriented work environment.

Benefits

• Medical, dental, vision, life insurance, and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance and pet insurance.
• Employee Assistance Program.
• Ongoing employee development opportunities, including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.