Senior Business Analyst/Architect

KION•Grand Rapids, MI

About The Position

The Senior Business Analyst/Architect partners with business stakeholders to understand strategic objectives, operational challenges, and opportunities for improvement. The role gathers and documents requirements, analyzes business processes, develops business and functional documentation, assesses impacts and risks, and supports testing and solution validation. It also designs end-to-end business and system solutions aligned with enterprise architecture standards, translating business needs into functional and technical designs and defining integrations, data flows, system interactions, and application architecture. The position supports the development of a global digital thread strategy connecting R&D, product design, solution development, engineering, manufacturing, installation, and customer service processes and tools. It defines requirements for end-to-end traceability and designs architecture integrating Teamcenter, Design Center, SAP, and other enterprise platforms. The role governs product data flows across PLM, ERP, and engineering platforms, covering product structures, BOMs, costing, and lifecycle information, including standard, configurable, third-party resale, and project-specific products and materials. It also evaluates technology options, supports application systems and technical issue resolution, communicates system changes to business users, and performs other duties as assigned.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
  • At least 5 years of experience in Business Analysis, Solution Architecture, Enterprise Applications, or related disciplines.
  • Experience with Siemens Teamcenter, NX, Design Center, PLM platforms, and engineering data management solutions.
  • Experience with SAP integration and engineering-to-manufacture business processes.
  • Experience leading requirements gathering and solution design for complex business initiatives.
  • Experience working with cross-functional global teams.
  • Proven track record delivering enterprise-scale business and technology solutions.
  • Knowledge of business process modeling and process improvement methodologies.
  • Requirements management and documentation skills.
  • Systems integration and application architecture skills.
  • Data modeling and information flow design skills.
  • Strong analytical and problem-solving skills.
  • Strong communication and presentation abilities.
  • Must be authorized to work for any employer in the United States; visa sponsorship is not available now or in the future.

Responsibilities

  • Partner with business stakeholders to understand strategic objectives, operational challenges, and improvement opportunities.
  • Participate in and lead workshops, interviews, and working sessions to gather and document requirements.
  • Analyze current business processes and identify opportunities for optimization and automation.
  • Develop business cases, process flows, user stories, use cases, and functional specifications.
  • Assess business impact, risks, dependencies, and implementation considerations.
  • Support testing strategies, user acceptance testing, and solution validation activities.
  • Design end-to-end business and system solutions aligned with enterprise architecture standards.
  • Translate business requirements into functional and technical solution designs.
  • Define integration strategies, data flows, system interactions, and application architecture.
  • Collaborate with development, infrastructure, security, and vendor teams to ensure solution feasibility.
  • Evaluate technology options and recommend solutions based on business value and technical fit.
  • Ensure solution designs incorporate scalability, maintainability, security, and performance.
  • Communicate with business users and stakeholders to manage expectations regarding system changes and new or enhanced functionality.
  • Evaluate and identify solutions to technical issues with application systems.
  • Support other applications as required, including AutoCAD and ePlan.
  • Support development of a global digital thread strategy connecting R&D, product design, solution development, engineering, manufacturing, installation, and customer service processes and toolsets.
  • Analyze and define requirements for end-to-end traceability from product definition through deployment and lifecycle support.
  • Define and implement solution architecture enabling integration across Teamcenter, Design Center, SAP, and other enterprise platforms.
  • Design and govern end-to-end product data flows across PLM, ERP, and engineering platforms, including product structures, BOMs, costing data, and lifecycle information.
  • Define requirements for handling standard products, configurable products, third-party resale items, and project-specific materials.
  • Perform other duties as assigned.

Benefits

  • Career development
  • Competitive compensation and benefits
  • Global opportunities
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