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Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters•Lancaster, PA
•Onsite

About The Position

Seasonal Brand Ambassadors bring Urban Outfitters to life through genuine customer connections, personal style, and enthusiasm for pop culture. They help create an authentic, fun, and distinctive shopping experience while staying informed about products, trends, and happenings in-store and online. The role supports customers, store presentation, and the team in a fast-moving retail environment.

Requirements

  • Genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • A people-first mindset and enjoyment of meeting and helping others.
  • Collaborative attitude and positive energy.
  • Comfort working in a fast-moving, ever-changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Experience in retail or customer service.

Responsibilities

  • Represent the Urban Outfitters brand through individuality, creativity, and personal perspective.
  • Stay informed about product drops, trends, and what is happening in-store and online.
  • Engage customers in authentic conversations and inform them about exclusive drops and promotions.
  • Share enthusiasm for products and help create memorable customer experiences.
  • Help maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
  • Use in-store technology to support customers shopping in-store, online, or across channels.
  • Stay flexible, try new things, learn, and help where needed.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Paid time off.
  • Retirement savings.

Career Resources

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