Urban Outfitters Brand Ambassador

Urban Outfitters•Sacramento, CA

4d•Onsite

About The Position

Urban Outfitters Brand Ambassadors bring the brand to life through personal style, authentic customer connections, and enthusiasm for pop culture and trends. The role focuses on creating a welcoming, memorable shopping experience while helping maintain an inspiring, organized, and on-brand store. Brand Ambassadors use in-store technology to support different ways of shopping, adapt to changing needs, and contribute to a positive team environment.

Requirements

A genuine love for Urban Outfitters.
Confidence in expressing personal style and creativity.
A people-first mindset and enjoyment of meeting and helping others.
A collaborative attitude and positive energy.
Comfort working in a fast-moving, ever-changing environment.
Flexibility to work nights, weekends, and holidays.

Nice To Haves

Experience in retail or customer service.

Responsibilities

Represent Urban Outfitters through individuality, creativity, and personal perspective.
Stay informed about product drops, trends, and what is happening in-store and online.
Engage customers in authentic conversations and inform them about exclusive drops and promotions.
Share enthusiasm for products and create memorable customer experiences.
Help maintain an inspiring, organized, and easy-to-shop store through restocking and styling displays.
Use in-store technology to support customers shopping in-store, online, or across channels.
Stay flexible, try new tasks, and assist where needed.
Support teammates, share ideas, and help create a positive workplace.