Urban Outfitters Brand Ambassador

Urban Outfitters•Columbia, SC
•Onsite

About The Position

Urban Outfitters Brand Ambassadors bring the brand to life through personal style, pop-culture awareness, and authentic connections with customers. They create a fun and welcoming shopping experience, stay informed about products, trends, promotions, and store and online activity, and help customers shop in person or through in-store technology. They also maintain an inspiring, organized, and on-brand sales floor, contribute to displays and restocking, adapt to changing needs, and support a positive, collaborative team environment.

Requirements

  • Genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • People-first mindset and enjoyment of meeting and helping others.
  • Collaborative attitude and positive energy.
  • Comfort working in a fast-moving, changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Retail or customer service experience is a plus, but is not required.

Responsibilities

  • Represent Urban Outfitters through individuality, creativity, and personal perspective; stay informed about product drops, trends, and store and online activity.
  • Engage customers in authentic conversations, inform them about exclusive drops and promotions, and share enthusiasm for products to create memorable shopping experiences.
  • Maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
  • Use in-store technology to help customers shop in-store, online, or through other available options.
  • Remain open to new tasks, help where needed, and learn while adapting to a changing workday.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical, dental, and vision benefits; PTO; retirement savings; and employee discounts, subject to location and employment-status availability and eligibility.
  • A team that celebrates employees for being themselves.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service