Urban Outfitters Brand Ambassador

Urban Outfitters•San Luis Obispo, CA
•Onsite

About The Position

Urban Outfitters Brand Ambassadors bring the brand to life through personal style, authentic customer connections, and enthusiasm for pop culture. They create a fun, genuine shopping experience, stay informed about trends and product releases, and help customers shop in-store and online. This role is based at 962 Monterey St., San Luis Obispo, California, 93401.

Requirements

  • Genuine interest in Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • People-first mindset and enjoyment of meeting and helping others.
  • Collaborative attitude and positive energy.
  • Comfort working in a fast-moving, ever-changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Retail or customer service experience is a plus, but not required.

Responsibilities

  • Represent Urban Outfitters through individuality, creativity, and personal perspective; stay informed about product drops, trends, and in-store and online activity.
  • Engage customers in authentic conversations, share information about exclusive drops and promotions, and recommend products with genuine enthusiasm.
  • Help maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
  • Use in-store technology to support customers shopping in-store, online, or across both channels.
  • Remain open to trying new tasks, helping where needed, and learning in a fast-changing environment.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical benefits, subject to location and employment-status eligibility.
  • Dental insurance, subject to location and employment-status eligibility.
  • Vision insurance, subject to location and employment-status eligibility.
  • Paid time off, subject to location and employment-status eligibility.
  • Retirement savings, subject to location and employment-status eligibility.
  • Additional comprehensive perks and benefits may be available, subject to location and employment-status eligibility.
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