Urban Outfitters Brand Ambassador

Urban Outfitters•Columbia, SC

7h•Onsite

About The Position

Urban Outfitters Brand Ambassadors bring the brand to life through personal style, authentic customer connections, and enthusiasm for pop culture. They create a fun, genuine shopping experience while keeping informed about products, trends, and in-store and online happenings. The role involves engaging customers, supporting different ways to shop with in-store technology, and helping maintain an inspiring, organized, on-brand store. Brand Ambassadors work collaboratively, adapt to changing needs, and learn as they go.

Requirements

Genuine enthusiasm for Urban Outfitters.
Confidence expressing personal style and creativity.
A people-first mindset and enjoyment of meeting and helping others.
Collaborative attitude and positive energy.
Comfort working in a fast-moving, changing environment.
Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

Experience in retail or customer service.

Responsibilities

Represent Urban Outfitters through individuality, creativity, and personal perspective.
Stay informed about product drops, trends, and in-store and online activities.
Engage customers in authentic conversations and share information about exclusive drops, promotions, and products.
Help create memorable customer experiences on the salesfloor.
Keep the store organized, inspiring, and easy to shop through restocking and styling displays.
Use in-store technology to support customers shopping in-store, online, or across channels.
Adapt to new tasks, help where needed, and continue learning.
Support teammates, share ideas, and contribute to a positive store environment.