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AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters•Sevierville, TN
•Onsite

About The Position

As a part-time Brand Ambassador, you represent the company and bring its brand to life by providing guests with a positive shopping experience. You build brand loyalty, share your enthusiasm for AE and Aerie products, and represent company values. The role involves working across store zones and helping guests find products that meet their needs.

Requirements

  • Enjoy interacting with people and bring energy to the role.
  • Be able to handle multiple tasks in a fast-paced environment.
  • Be available to work during guest shopping times, including evenings, weekends, and holidays.
  • Have enthusiasm for AE and Aerie products.
  • Be at least 16 years of age.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Use the AEO Selling Model to engage with guests and help them find what they are looking for.
  • Educate guests about AE and Aerie product details and suggest products suited to their needs.
  • Introduce guests to the AEO loyalty program and additional brand channels.
  • Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
  • Proactively resolve guest concerns while adhering to company policy.
  • Assist the team and contribute to getting the job done.
  • Follow AEO policies and procedures and act with integrity.

Benefits

  • Opportunities for development, learning new skills, and career advancement.
  • 40% off AE and Aerie products year-round, plus additional seasonal discounts with new Floorsets.
  • Store contests offering the chance to win free merchandise and other exclusive prizes.

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