AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters•Louisville, KY
•Onsite

About The Position

As a part-time Sr Brand Ambassador, you bring the brand to life by providing every store guest with an excellent shopping experience. You represent the company, build brand loyalty, share your enthusiasm for AE and Aerie products, and embody the company’s values. The role requires flexibility across store zones and a focus on helping guests find what they need while supporting the team.

Requirements

  • Be at least 18 years of age.
  • Be available to work when guests shop, including evenings, weekends, and holidays.
  • Be able to handle multiple tasks in a fast-paced environment.
  • Have an interest in AE and Aerie products.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Engage with every guest using the AEO Selling Model and a “friends first” approach to help them find what they are looking for.
  • Educate guests about AE and Aerie product details and suggest products suited to their needs.
  • Introduce guests to the AEO loyalty program and additional brand channels.
  • Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
  • Proactively resolve guest concerns while following company policy.
  • Assist the team in completing tasks.
  • Follow AEO policies and procedures.

Benefits

  • Opportunities for development, learning new skills, and career advancement.
  • 40% off products at AE and Aerie year-round, plus additional seasonal discounts with new Floorsets.
  • Participation in store contests for a chance to win free merchandise and other exclusive prizes.
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