AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters•Anchorage, AK

About The Position

As a part-time Sr Brand Ambassador, you bring the American Eagle Outfitters (AEO) brand to life by providing guests with a positive shopping experience. You represent the company, demonstrate enthusiasm for AE and Aerie products, build brand loyalty, and embody company values. The role involves engaging with guests using the AEO Selling Model, helping them identify products that meet their needs, sharing product information and suggestions, and introducing the loyalty program and other brand channels. Associates flex among the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom, resolve guest concerns in accordance with company policy, support teammates, and follow AEO policies and procedures. This role is suited to someone who enjoys interacting with people, can manage multiple tasks in a fast-paced environment, and is available during guest shopping hours, including evenings, weekends, and holidays. Applicants must be at least 18 years old. Prior retail experience and enthusiasm for AE and Aerie products are also listed as qualities for this role.

Requirements

  • At least 18 years of age.
  • Availability to work during guest shopping hours, including evenings, weekends, and holidays.

Nice To Haves

  • Enjoy interacting with people.
  • Energy and ability to handle multiple tasks in a fast-paced environment.
  • Enthusiasm for AE and Aerie products.
  • Previous retail experience.

Responsibilities

  • Engage with every guest using the AEO Selling Model and a friends-first mindset to help them find what they are looking for.
  • Educate guests about AE and Aerie product details and suggest products that fit their needs.
  • Introduce guests to the AEO loyalty program and additional brand channels.
  • Flex among the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
  • Proactively resolve guest concerns while following company policy.
  • Assist the team and contribute to getting the job done.
  • Follow AEO policies and procedures and act with integrity.

Benefits

  • Opportunities for development, learning new skills, and potential career advancement.
  • 40% off AE and Aerie products year-round, with additional seasonal discounts.
  • Store contests offering the chance to win free merchandise and other exclusive prizes.
  • Eligible associates may receive paid sick leave.
  • AEO may provide REAL rewards at its discretion.
  • Paid Time Off and holiday pay may be available depending on job level, job type, location, employment classification, and years of service.
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