AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters•Victor, NY

About The Position

As a part-time Sr Brand Ambassador, you bring the American Eagle and Aerie brands to life by providing guests with an enjoyable shopping experience. You represent the company, build brand loyalty, share your knowledge of products, and embody company values while working with guests and your team. The role requires flexibility across the salesfloor, cash and wrap, fitting room, and stockroom. You help guests find products, introduce them to the loyalty program and brand channels, and proactively address concerns while following company policies. The position is suited to an energetic, people-oriented person who can handle multiple tasks in a fast-paced retail environment and is available when guests shop, including evenings, weekends, and holidays. American Eagle describes itself as an American jeans and apparel brand focused on authenticity, positivity, community, self-expression, and innovative sustainable fabrics. The company is an equal opportunity employer and provides reasonable accommodation for religion and disability in accordance with applicable law. Actual starting pay depends on factors including relevant experience and location. Eligible associates may receive paid sick leave and discretionary REAL rewards. Paid time off, sick leave, and holiday pay vary by job level and type, location, employment classification, and years of service.

Requirements

  • Enjoy interacting with people.
  • Bring energy and be able to manage multiple tasks in a fast-paced environment.
  • Be available to work during guest shopping hours, including evenings, weekends, and holidays.
  • Have an interest in AE and Aerie products.
  • Be at least 18 years of age.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Use the AEO Selling Model and a “friends first” mindset to engage guests and help them find what they are looking for.
  • Educate guests about AE and Aerie products and recommend products that fit their needs.
  • Introduce guests to the AEO loyalty program and other brand channels.
  • Flex between the salesfloor, cash and wrap, fitting room, and stockroom as needed.
  • Proactively resolve guest concerns while following company policy.
  • Assist the team and contribute to getting the job done.
  • Follow AEO policies and procedures and act with integrity.

Benefits

  • 40% year-round product discount at AE and Aerie, with additional seasonal discounts associated with new Floorsets.
  • Opportunities for development, learning new skills, and career advancement.
  • Store contests offering the chance to win free merchandise and other exclusive prizes.
  • Eligible associates may receive paid sick leave and discretionary REAL rewards.
  • Paid time off and holiday pay may be available, varying by job level and type, location, employment classification, and years of service.
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