Urban Outfitters Brand Ambassador

Urban Outfitters•Charlotte, NC
•Onsite

About The Position

Urban Outfitters Brand Ambassadors bring the brand to life through authentic customer connections, personal style, creativity, and enthusiasm for pop culture and trends. They create an engaging and memorable shopping experience, help customers explore products and promotions, and maintain an inspiring, organized, on-brand store environment. The role also uses in-store technology to support customers shopping in store and online, adapts to changing needs, and contributes positively as part of the team. The position is located at 4400 Sharon Rd., SouthPark, Charlotte, North Carolina, 28211. The starting pay is USD $11.62 per hour.

Requirements

  • Genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • People-first mindset and enjoyment of meeting and helping others.
  • Collaborative attitude and positive energy.
  • Comfort working in a fast-moving, ever-changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Experience in retail or customer service.

Responsibilities

  • Represent Urban Outfitters through individuality, creativity, and awareness of product releases, trends, and in-store and online activity.
  • Engage customers in authentic conversations, share information about exclusive product drops and promotions, and express enthusiasm for products.
  • Help maintain an inspiring, organized, easy-to-shop store through restocking and styling displays.
  • Use in-store technology to support customers shopping in-store, online, or across channels.
  • Remain open to new tasks, adapt to changing needs, and learn on the job.
  • Support teammates, share ideas, and help create a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • Paid time off (PTO).
  • Retirement savings.
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