Brand Ambassador

Avolta
•$26 - $27•Onsite

About The Position

The Brand Ambassador (also described in the posting as a Liquor Consultant) sells the store’s full assortment of wine and spirits at John F. Kennedy International Airport Terminal 8. The role supports store sales, productivity, and service goals by applying selling skills and service standards, representing multiple brands, and providing informed, proactive customer service. It also involves monitoring inventory, overseeing the food, wine, and spirits tasting bar, maintaining merchandising and point-of-sale materials, coordinating promotions with internal partners, and keeping the work area safe, clean, and organized. The position requires a full-time schedule and open, flexible availability for a variety of weekday, weekend, and holiday shifts. Advertised compensation is $26.00–$27.00 per hour. Benefits may vary by position.

Requirements

  • Ability to drive sales in a customer-centered environment.
  • Excellent customer service skills and demonstrable experience dealing with demanding customers.
  • Excellent verbal communication and relational skills.
  • Ability to handle stressful situations diplomatically and professionally.
  • Open and flexible availability to work a variety of shifts on weekdays, weekends, and holidays.
  • Ability to work a full-time schedule.

Responsibilities

  • Sell the store’s full assortment of wine and spirits.
  • Contribute to store sales, productivity, and service goals using selling skills, service training, and standards.
  • Represent multiple brands and act as a Brand Ambassador to consistently exceed customer needs.
  • Monitor and respond to product in-stock positions, maintaining appropriate stock levels across multiple store locations.
  • Supervise the food, wine, and spirits tasting bar and ensure customers are served promptly, courteously, and responsibly.
  • Execute merchandising display guidelines and keep merchandise neat and attractively displayed.
  • Provide customers with proactive, friendly, and informed product information.
  • Ensure point-of-sale materials are current, relevant, and in good condition.
  • Liaise with internal business partners to maximize the impact of product promotions.
  • Carry out promotional initiatives and programs.
  • Recommend changes to maximize product-line effectiveness.
  • Provide market and status reports as required by management.
  • Perform other service functions as required.
  • Practice safety consciousness at all times.
  • Maintain the store image by following dress guidelines.
  • Keep the work area and equipment clean and organized.

Benefits

  • Health, dental, and vision insurance.
  • Generous paid time off, including vacation, flex, or sick time.
  • Holiday pay.
  • 401(k) retirement plan.
  • Company-paid life insurance.
  • Tuition reimbursement.
  • Employee discounts across company brands.
  • Employee assistance program.
  • Training and career growth opportunities.
  • Referral program with a bonus for referring a friend.
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