Urban Outfitters Brand Ambassador

Urban Outfitters•Burlington, MA

22d•Onsite

About The Position

Brand Ambassadors bring Urban Outfitters to life through authentic customer connections, personal style, and enthusiasm for pop culture. They create a fun, genuine shopping experience while staying current on product drops, trends, and activity in stores and online. The role includes engaging customers, maintaining an inspiring and organized salesfloor, supporting shopping across in-store and online channels, adapting to changing needs, and contributing to a positive team environment.

Requirements

Genuine love for Urban Outfitters.
Confidence expressing personal style and creativity.
People-first mindset and enjoyment of meeting and helping others.
Collaborative attitude and positive energy.
Comfort working in a fast-moving, changing environment.
Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

Experience in retail or customer service.

Responsibilities

Represent the Urban Outfitters brand through individuality, creativity, and knowledge of product drops, trends, and activity in-store and online.
Engage customers in authentic conversations, communicate exclusive drops and promotions, and share enthusiasm for products.
Maintain an inspiring, organized, easy-to-shop store by restocking and styling displays.
Use in-store technology to support customers shopping in-store, online, or across channels.
Adapt to changing needs, try new tasks, and learn on the job.
Support teammates, share ideas, and contribute to a positive store environment.