Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters•Walnut Creek, CA

22d•Onsite

About The Position

Urban Outfitters Seasonal Brand Ambassadors bring the brand to life by building authentic connections with customers, sharing personal style and enthusiasm for pop culture, and creating a fun, distinctive store experience. They stay informed about product drops, trends, promotions, and activity in-store and online. The role supports customers, maintains an inspiring and organized salesfloor, and contributes to a positive, collaborative team environment. Scheduling flexibility is required, including nights, weekends, and holidays. Retail or customer service experience is a plus but is not required.

Requirements

Genuine love for Urban Outfitters.
Confidence expressing personal style and creativity.
A people-first mindset and enjoyment of meeting and helping others.
Collaborative attitude and positive energy.
Comfort working in a fast-moving, changing environment.
Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

Experience in retail or customer service.

Responsibilities

Represent Urban Outfitters through individuality, creativity, and personal perspective.
Stay informed about product drops, trends, and what is happening in-store and online.
Engage customers in authentic conversations and share information about exclusive drops, promotions, and products.
Create memorable customer experiences that encourage customers to return.
Maintain an inspiring, organized, easy-to-shop store through restocking and styling displays.
Use in-store technology to support customers shopping in-store, online, or across channels.
Remain open to learning, trying new tasks, and helping where needed.
Support teammates, share ideas, and contribute to a positive store environment.