Urban Outfitters Seasonal Brand Ambassador

Urban Outfitters•Palo Alto, CA
•Onsite

About The Position

Urban Outfitters Seasonal Brand Ambassadors bring the brand to life through authentic customer connections, personal style, and enthusiasm for pop culture. They help create a fun, distinctive shopping experience by engaging customers, keeping current with product drops and trends, and supporting customers across in-store and online shopping options. Ambassadors help maintain an organized, inspiring, on-brand store and collaborate with their team in a fast-moving environment. This position is located at 660 Stanford Shopping Ctr, Palo Alto, California, 94304. The pay range is USD $18.70 per hour. Scheduling flexibility is required, including nights, weekends, and holidays. Retail or customer service experience is helpful but not required.

Requirements

  • A genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • A people-first mindset and enjoyment of meeting and helping others.
  • A collaborative attitude and positive energy.
  • Comfort working in a fast-moving, ever-changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Experience in retail or customer service.

Responsibilities

  • Represent the Urban Outfitters brand through individuality, creativity, and knowledge of product drops, trends, and in-store and online activity.
  • Engage customers in authentic conversations and inform them about exclusive drops and promotions.
  • Help maintain an inspiring, organized, easy-to-shop store by restocking and styling displays.
  • Use in-store technology to support customers shopping in-store or online.
  • Remain flexible, try new tasks, and learn as needed in a changing environment.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling
  • Employee discount on UO products
  • Opportunities to grow within the brand
  • Hands-on experience with fashion, culture, and retail
  • Medical benefits
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Retirement savings
  • Generous employee discounts
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