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This role is responsible for preparing coffee shop beverages and food, operating a cash register, and receiving payment in a timely and efficient manner while providing courteous customer service. The associate prepares beverages and food according to established standards and procedures, handles food and beverages safely, and maintains a clean work environment. They also stock and rotate coffee items and merchandise, maintain familiarity with store programs and product locations, and use check-stand and coffee shop equipment efficiently. The role includes communicating store programs, specials, and coupons to customers; following company policies for security, cash handling, and product handling; and maintaining department cleanliness, stocking, safety, and sanitation standards. The associate follows PPE, safety, food-safety, cleaning, and guest-experience guidelines. They may perform tasks in other departments based on customer experience needs, and may be assigned additional responsibilities. Physical requirements include frequent lifting or moving of up to 30 pounds and occasional lifting or moving of up to 50 pounds, as well as extended periods of standing and walking and frequent bending, stooping, twisting, and turning. The position is in a typical retail store environment with varied temperatures and possible exposure to outside weather conditions; noise is usually low to moderate. Travel requirements vary by assignment.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED

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