Barista

SpartanNash•Niles, MI

26d•Onsite

About The Position

This role is responsible for preparing coffee shop beverages and food, operating a cash register, and receiving payment in a timely and efficient manner while providing courteous customer service. The associate prepares beverages and food according to established standards and procedures, handles food and beverages safely, and maintains a clean work environment. They also stock and rotate coffee items and merchandise, maintain familiarity with store programs and product locations, and use check-stand and coffee shop equipment efficiently. The role includes communicating store programs, specials, and coupons to customers; following company policies for security, cash handling, and product handling; and maintaining department cleanliness, stocking, safety, and sanitation standards. The associate follows PPE, safety, food-safety, cleaning, and guest-experience guidelines. They may perform tasks in other departments based on customer experience needs, and may be assigned additional responsibilities. Physical requirements include frequent lifting or moving of up to 30 pounds and occasional lifting or moving of up to 50 pounds, as well as extended periods of standing and walking and frequent bending, stooping, twisting, and turning. The position is in a typical retail store environment with varied temperatures and possible exposure to outside weather conditions; noise is usually low to moderate. Travel requirements vary by assignment.

Requirements

Good verbal communication skills and the ability to interact politely and effectively with customers.
Good customer-service and organizational skills; detail-oriented.
Basic reading, writing, and arithmetic skills.
Ability to meet physical demands that may include frequently lifting or moving up to 30 pounds, occasionally up to 50 pounds, standing and walking for extended periods, and frequently bending, stooping, twisting, and turning.

Nice To Haves

High school diploma or GED preferred.
One year of retail or related experience preferred.

Responsibilities

Prepare coffee shop beverages by brewing, mixing, or blending according to set standards.
Prepare food items according to procedures.
Handle food and beverages safely and according to established guidelines, and complete work in a clean environment.
Operate a cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
Stock items and rotate coffee items and merchandise displays.
Maintain an understanding of current store programs and product locations.
Understand and efficiently operate check-stand and coffee shop equipment.
Notify the department lead or manager when products or supplies need to be ordered.
Comply with company policies regarding security, cash handling and cash-drawer accounting, and product handling, including damaged or spoiled products.
Maintain a clean, well-stocked department that meets company safety and sanitation procedures and standards.
Communicate company programs, in-store specials, and coupons to customers, and model high standards of customer service.
Follow all PPE and safety guidelines.
Follow food-safety and cleaning expectations.
Follow guest-experience guidelines.
Perform tasks in other departments based on customer experience needs when assigned.
Perform additional responsibilities as assigned.