Barista

Landry's, LLC.•Houston, TX

About The Position

The Post Oak Hotel is seeking a Barista to create a great guest experience by preparing and serving espresso-based coffee drinks and other beverages. The role includes welcoming guests, taking orders, explaining menu items, coordinating timely service with kitchen staff, and ensuring food and beverages are served accurately and attractively. The Barista also checks on guests, addresses requests and concerns, handles complaints professionally, and collaborates with fellow baristas. The position requires compliance with applicable federal and state laws, including FLSA tip-reporting regulations. Flexible scheduling, including nights, weekends, and holidays, is required. The role involves regularly lifting up to 50 pounds and standing for prolonged periods.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of restaurant experience.
  • Ability to carry food and beverage trays safely and professionally.
  • Ability to work flexible schedules, including nights, weekends, and holidays.
  • Ability to lift 50 pounds on a regular basis and stand for prolonged extended periods.
  • Aspire to the company's values: being passionate, striving for excellence, remaining relevant, collaborating, and acting with honor and integrity.

Nice To Haves

  • Previous hotel experience; luxury or Forbes experience preferred.

Responsibilities

  • Greet guests and welcome them in a friendly manner.
  • Take drink orders and follow policy regarding service of alcohol.
  • Know the menu and explain menu items, ingredients, and preparation methods to guests.
  • Coordinate with kitchen staff to ensure orders are prepared and delivered on time and together.
  • Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation.
  • Check on guests during their stay to ensure satisfaction and address requests or concerns.
  • Handle guest complaints or concerns professionally and bring issues to management.
  • Collaborate with fellow baristas to ensure smooth service.
  • Comply with federal and state laws, including FLSA tip regulations regarding tip reporting.

Benefits

  • Multiple benefit plans to suit your needs.
  • Paid Time Off.
  • 401K.
  • Opportunities for advancement.
  • Positive and respectful work environment where diversity is valued.
  • Generous employee discounts on dining, retail, amusements, and hotels.
  • Community volunteer opportunities.
  • Complimentary parking and colleague meal.
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