Barista

SpartanNash•Bismarck, ND

27d•Onsite

About The Position

This role is responsible for preparing coffee shop beverages and food, operating a cash register, and receiving payment in a timely and efficient manner while providing courteous customer service. The associate prepares beverages and food according to established standards and procedures, handles products safely, and maintains a clean work environment and department. The role also involves stocking and rotating merchandise, helping customers understand store programs and product locations, and communicating specials and coupons. The associate may be assigned tasks in other departments based on customer experience needs, and additional responsibilities may be assigned as needed.

Requirements

Good verbal communication skills and ability to interact politely and effectively with customers.
Good customer service and organizational skills; detail-oriented.
Basic reading, writing, and arithmetic skills.
Ability to meet the physical demands of the role, including lifting and moving up to 30 pounds frequently and up to 50 pounds occasionally, and standing and walking for extended periods.

Nice To Haves

High school diploma or GED preferred.
One year of retail or related experience preferred.

Responsibilities

Prepare coffee shop beverages by brewing, mixing, or blending according to set standards.
Prepare food items according to procedures.
Handle food and beverages safely and according to established guidelines, and complete work in a clean environment.
Operate a cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
Stock items and rotate coffee items and merchandise displays.
Maintain understanding of current store programs and product locations.
Understand and efficiently operate check-stand and coffee shop equipment.
Notify the department lead or manager when products or supplies need to be ordered.
Follow company policies for security, cash handling and cash drawer accounting, and product handling, including damaged or spoiled products.
Maintain a clean, well-stocked department and ensure compliance with company safety and sanitation procedures and standards.
Communicate company programs, in-store specials, and coupons to customers, and model high standards of service.
Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
Perform tasks in other departments when assigned based on customer experience needs.
Take on additional responsibilities as needed.