Barista Jobs in Spokane, LA

About The Position

Requirements

• Available for 32+ hours per week, including weekends.
• Able to make a 1-year commitment.
• Positive attitude.
• Empathy for others.
• Ability to work on a team to achieve goals.
• Responsible.
• Ability to have fun and get work done at the same time.
• Interested in developing a new skill set.
• Interest in learning how to make craft espresso beverages.
• Strong interpersonal and customer service skills: active listening, social perceptiveness, and service orientation.
• Strong speaking skills; ability to speak clearly and communicate information effectively.
• Ability to understand and carry out oral and written instructions and request clarification.
• Ability to work without direction and solve problems appropriately and independently.
• Ability to work individually and as part of a team.
• Ability to multi-task, prioritize, adapt, and work efficiently in a fast-paced environment.
• Ability to add, subtract, and count money accurately.
• Appreciation for coffee and ability to accurately distinguish different coffee tastes and aromas.
• Ability to hear and see close detail in order to monitor beverage quality.
• Retail or customer service experience strongly preferred.
• Specialty coffee experience preferred.
• (NYC only) Food Handler’s Certificate or ability to secure it within first 60 days of employment.

Nice To Haves

• Enthusiasm for learning about coffee.
• Ability to pour latte art to standard.

Responsibilities

• Create an outstanding experience for all Gimme customers.
• Work individually and as part of a team to provide excellent customer service.
• Prepare high-quality beverages.
• Carry out store operations.
• Maintain a clean and pleasant store environment.
• Constantly seek to further coffee knowledge and improve skills.
• Anticipate and respond to customer needs; proactively resolve customer concerns.
• Maintain a welcoming and pleasant cafe atmosphere.
• Expedite customer orders and line movement; take orders and mark cups accurately; set up drinks appropriately.
• Demonstrate knowledge of merchandise and pastries.
• Prepare and serve all beverages and supply recipes to standard, including espresso, bulk brew, manual brew, specialty drinks, and tea.
• Prepare consistent and delicious espresso and communicate parameters to co-workers and QC team.
• Serve milk at proper temperature and texture; pour latte art to standard.
• Practice efficient workflow; keep up bar and service speed.
• Maintain a clean working environment.
• Remain calm and productive under pressure.
• Attend labs and cuppings with enthusiasm; participate, accomplish learning objectives, and apply knowledge on bar.
• Stay familiar with coffee tasting notes; taste coffee frequently and maintain knowledge.
• Work in a sanitary manner; practice personal cleanliness, proper handwashing and hand care, correct food handling, adherence to work attire policies, avoiding unsanitary habits and actions, and notifying supervisors of health issues and illness.
• Correctly and accurately handle cash, record paid-outs, and complete opening and closing cash drawer tasks.
• Carry out maintenance and cleaning procedures according to standards; seek to organize, neaten, and beautify at all times.
• Shows initiative in seeking out and completing side-work tasks.
• Adhere to FIFO and follow company standards for stocking, rotating, storing, and merchandising products.
• Help maintain a clean and organized back-stock/store-room.
• Prepare for shift change-over to ensure smooth and efficient transition; set up next shift for success; complete shift checklists.
• Contribute to store sales goals.
• Communicate scheduling requests to SM in a timely fashion and follow request protocol.
• Actively communicate in the daily shift planner and read all store memos in a timely fashion.
• Uphold the values and mission of Gimme! Coffee.
• Follow all policies and procedures set by Gimme! Coffee.
• Perform other duties as requested by supervisor.

Benefits

• Comprehensive compensation and benefits package.