Barista - PT

Barnes & Noble•Richmond, TX

4d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role helps maintain an attractive, clean, and efficiently operated Café by stocking deliveries, presenting the bake case and dining area, preparing food and drinks, and serving customers at the register. Baristas are expected to contribute positively to the team, learn new skills, and provide cheerful, helpful service. The role requires learning and carrying out café operations, including using registers and other technology, merchandising, receiving and stocking deliveries, preparing food and beverages accurately, completing cleaning tasks, following FIFO and product-dating practices, and complying with café safety, hygiene, and sanitation procedures. Baristas may also support the bookfloor team and, when able and needed, work in other stores within the wider Cluster. As their knowledge develops, they contribute to product presentation, promotions, customer recommendations, and café retail execution. The stated career path may advance to Senior Barista. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. Store hours span early mornings through late evenings, every day, including weekends and most holidays; scheduling flexibility and filling gaps are encouraged when possible.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, reliable, and purposeful approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable using registers, computers, tablets, programs, and other tools.
Be able to perform work involving prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain attractive Café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, reliably, and professionally.
Prepare food and drinks accurately using product information and recipe guides as needed.
Receive, unpack, and stock deliveries efficiently and accurately.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and, when able and necessary, support other stores in the Cluster.
Learn and share knowledge of beverage, bakery, savory, gifting, retail, and promotional offerings.
Make recommendations about food and beverage customizations and help communicate promotions to customers and colleagues.
Follow café safety, hygiene, sanitation, loss prevention, and de-escalation procedures, and seek support for theft or problematic behavior.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Transit benefits (for eligible scheduled hours)
Comprehensive medical, dental, and vision benefits (for schedules of 30 hours or more)
Healthcare and dependent care spending accounts (for schedules of 30 hours or more)
Disability benefits (for schedules of 30 hours or more)
Life insurance (for schedules of 30 hours or more)
Tuition reimbursement (for schedules of 30 hours or more)