Barista - PT

Barnes & Noble•Scottsdale, AZ

3d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean, and efficiently run Café by stocking deliveries, maintaining the bake case and dining area, and providing quick, friendly, professional register service. Baristas are expected to demonstrate reliable attendance, flexibility when able to fill scheduling gaps, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained to use café technology and registers; maintain café and retail fixture presentation; receive, unpack, and stock deliveries; prepare food and drinks accurately; complete cleaning tasks; follow FIFO and product-dating practices; and support the bookfloor team and loss-prevention procedures. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work at other stores when needed and able. As their experience grows, Baristas build knowledge of café beverages, bakery and savory items, gifting, promotions, customization recommendations, retail options, training resources, and food safety, hygiene, and sanitation procedures. The role offers a career path to Senior Barista as skills develop. Baristas must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, filling gaps when able.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform physical tasks including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Work registers quickly, reliably, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks correctly, using recipe guides, product specifications, and other available resources.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation procedures.
Share product and promotion knowledge with customers and colleagues and support café sales objectives.
Comply with company policies and procedures.