Lead Barista/Fountain Worker - Starbucks - Luxor

MGM Resorts International • Hempfield Township, PA

7d • Onsite

About The Position

The SHOW comes alive at MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. As a Lead Barista/Fountain Worker at Luxor, you will lead and support Fountain Worker team members, maintain a clean and organized dining area, and deliver exceptional guest service. Through friendly and attentive interactions, you will create memorable experiences for every guest.

Requirements

• High School Diploma, GED or equivalent.
• 1+ years of experience as a Fountain Worker, Barista, Cashier, or in a coffee shop/café environment within a high-volume food and beverage operation.

Responsibilities

• Lead, coach, and train a shift of approximately 3–12 employees.
• Knowledgeable in selling techniques and service delivery for beverages and menu items.
• Resolve guest complaints within the scope of authority; otherwise, refer the matter to management and notify the supervisor and/or Security of any unusual events, circumstances, missing items, or alleged theft.
• Take and place orders; prepare, serve, and garnish food and beverages efficiently and accurately as applicable.
• Pack and complete orders according to guest preferences, including necessary condiments.
• Perform opening and closing duties based on shift assignment.
• Unload warehouse deliveries and stock items in designated storage areas while maintaining organization; stock and replenish supplies and machines as needed.
• Maintain the cleanliness, sanitation, and appearance of front- and back-of-house areas; clear tables and counters, sweep, and maintain the dining area without interfering with guest comfort.
• Establish par levels for daily orders and complete daily order sheets.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more!
• Free meals in our employee dining room.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED