Barista

SpartanNash • Grand Rapids, MI

4d • Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that distributes grocery and household goods to locations in all 50 states. The Barista prepares coffee shop beverages and food, operates a cash register, and receives payment in a timely and efficient manner while providing courteous customer service.

The position may include assignments in other departments based on customer experience needs, and additional responsibilities may be assigned as needed. The work takes place in a typical retail store environment with varied temperatures and exposure to outside weather conditions. The noise level is usually low to moderate, and travel requirements vary by assignment.

Requirements

• Good verbal communication skills and the ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented.
• Basic reading, writing, and arithmetic skills.
• Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

• High school diploma or GED preferred.
• One year of retail or related experience preferred.

Responsibilities

• Prepare coffee shop beverages by brewing, mixing, or blending them according to set standards.
• Prepare food items according to procedures.
• Handle food and beverages safely and according to established guidelines, and complete work in a clean environment.
• Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
• Stock items and rotate coffee items and merchandise displays.
• Maintain an understanding of current store programs and product locations.
• Understand how to use check-stand and coffee shop equipment and operate it efficiently.
• Notify the department lead or manager when products or supplies need to be ordered.
• Follow Company policies for security, cash handling and cash drawer accounting, and product handling, including damaged or spoiled products.
• Maintain a clean, well-stocked department that complies with Company safety and sanitation procedures and standards.
• Communicate Company programs, in-store specials, and coupons to customers, and model high service standards to support a customer-oriented store.
• Follow PPE and safety guidelines.
• Follow food safety and cleaning expectations.
• Follow guest experience guidelines.
• Perform tasks in other departments as assigned based on customer experience needs.
• Perform additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed