Barista

Pyramid Global Hospitality•Naples, FL

13d

About The Position

Naples Grande Beach Resort is seeking an enthusiastic, personable, and service-oriented Barista to join its Food & Beverage team. The Barista prepares and serves high-quality coffee, espresso beverages, teas, and specialty drinks while providing exceptional guest service consistent with the resort’s luxury hospitality standards. The role calls for a hospitable team member who takes pride in beverage presentation and creating memorable guest experiences in a welcoming, professional environment.

Requirements

Strong communication and interpersonal skills.
Passion for delivering exceptional guest experiences.
Ability to multitask and remain organized in a fast-paced environment.
Basic math skills and experience handling cash and POS transactions.
Ability to work independently and collaboratively as part of a team.
Professional appearance, positive attitude, and strong attention to detail.
Flexibility to work mornings, weekends, and holidays based on business needs.
Ability to stand and walk for extended periods.
Ability to lift, carry, and move supplies weighing up to 25 pounds.
Ability to perform repetitive tasks associated with beverage preparation and service.
Ability to work in a fast-paced food and beverage environment.

Nice To Haves

Previous barista, coffee shop, restaurant, or hospitality experience.
Experience in a luxury hotel or resort environment.
Knowledge of espresso preparation, coffee brewing techniques, and specialty beverages.

Responsibilities

Prepare and serve espresso beverages, specialty coffees, teas, and other menu offerings according to established recipes and quality standards.
Provide warm, genuine, and personalized service to guests; greet them promptly, anticipate their needs, and assist with menu selections and recommendations.
Maintain knowledge of beverage offerings, ingredients, preparation methods, and available food items.
Operate espresso machines, coffee grinders, brewing equipment, and point-of-sale (POS) systems.
Accurately process guest transactions, including cash, credit cards, and applicable room charges.
Ensure beverages meet quality standards for temperature, taste, and presentation.
Maintain cleanliness, organization, and sanitation of the coffee station, equipment, and surrounding service areas.
Monitor inventory and replenish coffee beans, syrups, milk, cups, and other supplies as needed.
Follow food safety, sanitation, and health department regulations.
Communicate effectively with team members and management to support smooth daily operations.
Respond professionally to guest requests, concerns, and special dietary needs.
Assist with opening and closing procedures, including equipment cleaning, restocking, and workstation preparation.
Promote a positive team environment and maintain the resort’s standards of excellence.