Barista - Temporary

Barnes & Noble•Henderson, NV

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the attractive presentation and efficient operation of the Café by stocking deliveries, maintaining the bake case and dining area, and serving customers quickly and professionally at the register. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, and a willingness to learn. They work in a busy team and are trained to carry out café operations, including preparing food and drinks, merchandising, receiving and stocking deliveries, maintaining cleanliness, following FIFO and product-dating practices, and supporting the bookfloor team when needed. They also learn loss-prevention procedures and de-escalation techniques. As their experience develops, Baristas build knowledge of café beverages, bakery and savory items, gifting, promotions, customization recommendations, café retail, training tools, and safety, hygiene, and sanitation procedures. The role may involve working in other stores when needed and able. Baristas who master the role's skills are expected to progress to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, purposeful, and reliable approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire new knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Develop and use merchandising and visual merchandising skills.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Provide quick, friendly, and professional service at the register.
Maintain the presentation and cleanliness of the Café, including the bake case, dining area, counter, and retail fixtures.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other available tools.
Perform daily and weekly cleaning tasks during shifts and follow café safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team and, when needed and able, other stores in the wider Cluster.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build product knowledge and use it to maintain appealing displays, recommend customizations, and support sales objectives and promotions.
Use Café training tools appropriately and comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for qualifying scheduled hours)
Company-paid holidays (for qualifying scheduled hours)
401(k) with company match (for qualifying scheduled hours)
Transit benefits (for qualifying scheduled hours)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours)
Disability benefits (for employees scheduled 30 or more hours)
Life insurance (for employees scheduled 30 or more hours)
Tuition reimbursement (for employees scheduled 30 or more hours)