Sales Manager
U.S. Bank • Minneapolis, MN6d • $118,170 - $144,430 • Hybrid
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Sales Manager - Business Banking Digital Sales
U.S. Bank•Minneapolis, MN
•$118,170 - $144,430•Hybrid
About The Position
The Sales Manager leads a team responsible for engaging with and responding to digital customer sales inquiries through inbound calls, web, and chat, and guiding interactions toward successful sales outcomes. This role is an accountable revenue owner for a digital sales team, overseeing the full sales funnel from initial inquiry through booked account and measuring performance by booked accounts and revenue, inbound conversion, and team responsiveness. The manager establishes goals and standards, holds the team accountable for outcomes, and develops sales capability through coaching, enablement, playbooks, and structured feedback. The role builds a high-performing sales culture and operating rhythms, adopts tools and technology to improve responsiveness and sales pace, and ensures seamless coordination between digital and human customer touchpoints. It also develops profitable customer relationships, supports retention and growth, and uses market and competitor trends to inform sales strategy. The position requires working from a U.S. Bank location three or more days per week. The listed pay range is $118,170 to $144,430, with the actual range potentially varying by location. U.S. Bank offers benefits and total rewards subject to eligibility requirements.
Requirements
- Typically a bachelor's degree or equivalent work experience.
- Typically three or more years of sales management experience.
Nice To Haves
- Advanced knowledge of sales strategies and new business development.
- Experience leading combined sales and support functions.
- Knowledge of banking products, operations, and current market trends.
- Comfort adopting new tools and technology to improve sales and service.
- Strong coaching skills, leadership presence, and a growth mindset.
- Effective verbal and written communication and customer-relations skills.
- Strong ownership and cross-functional partnership; ability to make sound decisions independently.
- Proven people-leadership experience managing sales and/or customer-support teams.
- Demonstrated track record of owning revenue targets and delivering measurable results.
- Experience in digital, virtual, or inside sales and inbound demand conversion.
Responsibilities
- Lead a digital sales team as the single, accountable revenue owner.
- Own the full sales funnel, guiding buyers from first inquiry through to a booked account.
- Explore and adopt tools and technology to improve responsiveness and sales pace.
- Set clear sales goals and hold the team accountable to outcomes, not just activity.
- Coach and develop the team through enablement, playbooks, and structured feedback.
- Ensure a seamless handoff between digital and human touchpoints across the customer journey.
- Build the culture, operating rhythms, and standards that drive consistent sales excellence.
- Develop and maintain profitable customer relationships that drive retention and growth.
- Monitor market trends and competitor activity to inform sales strategy.
- Measure success by booked accounts and revenue, inbound conversion, and team responsiveness.
Benefits
- Healthcare (medical, dental, and vision).
- Basic term and optional term life insurance.
- Short-term and long-term disability.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation (two to five weeks depending on salary grade and tenure).
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Incentive and recognition programs.
- Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
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