Branch Manager

Banner Bank • Taholah, WA

6d • $71,000 - $84,000

About The Position

The Branch Manager II leads the daily operations of a bank branch and creates an exceptional experience for clients and employees. The role coaches and develops the branch team, strengthens community relationships, grows deposit and loan business, and helps the branch meet sales, service, and operational goals.

The Branch Manager leads branch personnel and business development, supports client relationships and sales campaigns, oversees financial products and services, and maintains high standards for service, operational efficiency, security, and safety. The role also ensures compliance with applicable policies and regulations and manages the branch's income and expense budgets.

Requirements

• Bachelor's degree in Accounting, Business, Economics, Law, Computer Science, or a related field, or an equivalent combination of education and experience.
• Four or more years of bank branch leadership and operations experience.
• Two or more years of supervisory or management experience leading a project, process, or team.

Nice To Haves

• Advanced knowledge of retail banking products, services, policies, procedures, documentation, and systems.
• Understanding of consumer lending and ability to analyze client credit data and related financial information.
• Strong client service, interpersonal, and relationship-building skills.
• Effective written, in-person, telephone, and email communication skills.
• Demonstrated success in sales, cross-selling, referrals, and business development.
• Ability to develop and manage income and expense budgets and proficiency with Microsoft Word and Excel.
• Strong mathematical, analytical, problem-solving, and negotiation skills.
• Ability to train employees in client service, sales, operations, product knowledge, and consumer lending.
• In-depth knowledge of management and supervisory principles, policies, and legal requirements.
• Effective leadership, team-building, coaching, and people-management skills.
• Understanding of state and federal banking laws and regulations.

Responsibilities

• Lead, train, supervise, and motivate branch personnel.
• Delegate daily operations and provide coverage when other branch personnel are absent.
• Drive progress toward Bank and branch goals through participation in the Banner Way Sales Management and Sales Management Systems programs.
• Conduct observations, coaching sessions, Touch Bases, Huddles, and Skill Builders to support employee development and business growth.
• Make outbound calls to prospects and clients to understand their current and future financial needs.
• Develop deposit and loan business through sales, referrals, relationship building, and account retention.
• Oversee sales of consumer and business credit cards, Account Analysis, Treasury Management Services, and other financial solutions.
• Sell and set up Merchant Services and help resolve issues for existing Merchant Services clients.
• Lead branch participation in Bank and division sales campaigns.
• Develop branch promotions to build momentum for core account growth.
• Participate in community activities to increase the Bank's visibility and expand business opportunities.
• Maintain high standards of client service, operational efficiency, security, and safety.
• Ensure branch employees comply with applicable policies, procedures, security requirements, and government regulations.
• Develop and manage branch income and expense budgets.

Benefits

• Annual incentive potential.
• Medical, dental, vision, long-term disability, short-term disability, and life insurance.
• Paid vacation time and sick time.
• 11 company-paid holidays.
• 401(k) with up to 4% match.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager