Bank Manager Jobs

About The Position

Requirements

• At least one year of leadership experience demonstrated through coaching, training, and/or motivating a work team.
• Ability to influence and collaborate with others outside of reporting authority to achieve shared goals.
• Proven customer service skills and ability to resolve problems independently or escalate as needed to promote customer satisfaction.
• Strong financial and business acumen, including experience leading managers and interpreting financial reports to drive profitability.
• Proven record of balancing risk and making sound decisions while achieving business goals.
• Strong interpersonal skills, including engaging others in dialogue, building and deepening relationships, and providing personalized service.
• Strong organizational skills, including managing multiple responsibilities, prioritizing, and delegating while delivering results.
• Strong verbal, non-verbal, written, and presentation communication skills, as well as active listening skills.
• Proficiency in computer skills and professional programs such as Microsoft Office.
• Ability to work weekends and/or extended hours and travel to any financial center within the defined market.
• Minimum education requirement: High School Diploma, GED, secondary school, or equivalent.

Nice To Haves

• One year of management experience, including hiring, coaching, and developing direct reports.
• Experience in consumer banking or financial services, mortgage, retail, and/or hospitality.
• Bachelor's degree in a related field.
• Fluency in written and spoken English and another language.

Responsibilities

• Operate as a backup financial center leader within a market.
• Manage client traffic by engaging and appropriately routing clients, and foster client retention.
• Manage business results through formalized management routines and coaching.
• Create a world-class client experience environment.
• Manage market-level initiatives prescribed by market leaders.
• Drive operational excellence and ensure financial centers run effectively and cohesively.
• Create an inclusive team where members are treated fairly and respectfully.
• Demonstrate and expect process knowledge, data-driven decisions, simplicity, and continuous improvement.
• Deliver clear and concise messages that motivate, explain the purpose, and connect contributions to business results.
• Lead and encourage the identification, escalation, and resolution of potential risks.
• Develop team members through coaching and feedback.
• Manage expenses and demonstrate an owner's mindset.
• Recruit, onboard, and develop talent, and support career growth through talent mobility.
• Deliver results through effective team management, structure, and routines.

Benefits

• Affordable, competitive, and flexible benefits supporting teammates’ physical, emotional, and financial wellness.