Laboratory Manager - Blood Bank - St. Peters Hospital

Trinity Health•Albany, NY

1d•$44 - $64

About The Position

The Laboratory Manager is a system-level position at St. Peter's Health Partners, responsible for managerial and operational functions within the assigned laboratory section across system sites. The manager organizes, coordinates, and evaluates value-oriented laboratory services delivered promptly to support quality patient care. The role is accountable for personnel staffing, training, scheduling, procedure accuracy and timeliness, budgeting, materials management, regulatory compliance, and evaluation of results. Duties are performed in alignment with St. Peter’s Health Partners’ mission and values. The manager works with Medical and Administrative Directors to evaluate organizational testing needs, assess laboratory methods and instruments, standardize procedures across sites, review quality data, and ensure regulatory compliance. The role also supports staff competency and development, performance improvement, incident review, and efficient delivery of accurate laboratory results.

Requirements

Bachelor’s degree from a school of medical technology, or another qualification meeting supervisory qualifications of the New York State Department of Health.
Valid New York State Department of Education license as a Clinical Laboratory Technologist (CLT).
Six years of laboratory experience.
Good communication, interpersonal, and organizational skills.
Technical knowledge and related experience in the assigned section.

Nice To Haves

Certification by a nationally recognized clinical laboratory certifying agency.

Responsibilities

In collaboration with Medical and Administrative Directors, regularly evaluate the testing needs of the organization.
Evaluate methods and instruments from quality and cost perspectives; implement selected methods in a timely manner and evaluate them according to good laboratory practice and regulatory requirements.
Standardize methods and procedures between sites to the extent possible.
Ensure test results, quality control, and quality assurance data are reviewed promptly for regulatory compliance.
Work collaboratively with other professionals throughout the organization.
Assess and improve the work unit’s performance.
Demonstrate technical competence in bench work as needed, including troubleshooting and problem solving.
Assist Medical and Administrative Directors in monitoring and maintaining an efficient laboratory that provides timely, accurate, and precise results.
Establish and maintain data needed to monitor identified indicators.
Develop and maintain a system for reporting and investigating incidents involving employees, patients, and visitors; review and respond to events in Midas.
Trend and track data to identify improvement opportunities.
Facilitate development of improvement plans and help implement required changes.
Coordinate and implement educational sessions as indicated.
Prepare quarterly quality improvement reports summarizing monitoring activities.
Complete reports and projects in an organized and timely manner, and manage multiple tasks while maintaining quality.
Maintain regulatory compliance to support satisfactory inspection outcomes.
Use required or indicated information-system functions effectively.
Coordinate follow-up for instrument, method, and product recall notices in RASMAS.
Ensure staff competency in accordance with regulatory guidelines and address identified learning needs.
Provide constructive, informative, and timely performance reviews as prescribed by the organization.
Support staff with work when workload is high or staffing levels are low.
Maintain a regular presence at all SPHP sites where section oversight is expected.