Assistant Store Manager
David's Bridal • Burlington, MA14d • $22 - $30
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Assistant Store Manager
David's Bridal•Burlington, MA
•$22 - $30
About The Position
As a member of the management team at David’s Bridal, the Assistant Store Manager helps build and retain a high-performing team, create a consistent environment of world-class customer service, and exceed sales plans. This dynamic, attentive, and inspiring leader builds relationships with team members and customers while serving as a mentor, leader, and coach. The role promotes high performance and five-star service by maximizing the productivity of a motivated, friendly, enthusiastic, and engaged team. The position supports customer-first store operations, sales and income goals, payroll and timekeeping oversight, inventory processes, performance management, and staffing. This is a full-time role scheduled for 40 hours per week, Sunday through Saturday. A comprehensive benefits package is available.
Requirements
- High school diploma or degree.
- Two to four years of prior retail management experience in an apparel or specialty store environment.
- Prior experience with a computerized POS system.
Responsibilities
- Lead and model a customer-first culture across all roles.
- Manage the sales floor by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
- Provide ongoing coaching and training to improve individual selling skills, behaviors, and processes.
- Monitor store payroll to help ensure hours stay within the monthly budget, and accurately monitor and acknowledge timesheets for employees clocking in and out for scheduled shifts, breaks, and meals.
- Help lead the store to consistently achieve Total Monthly Income (TMI) goals by executing foundational excellence and performance-based leadership across front of house and alterations.
- Monitor inventory management, special orders, receiving, layaway, out-of-stock marking, and repairs, and ensure first-quality merchandise standards.
- Communicate daily sales goals to team members and drive action through Chat Ins/Chat Outs.
- Observe individual team member performance and enforce improvement action plans through weekly performance discussions using customer reviews and mystery shops.
- Help build a strong bench and talent pipeline, ensure the store is staffed, achieve staffing goals, and fill open positions within 30 days.
- Perform other duties as assigned.
Benefits
- Comprehensive benefits package
- Competitive pay
- Dream Maker discount after the first pay period
- Referral incentive program
- Dayforce Wallet early-pay access
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) program
- Paid vacation
- Wellness days
- Paid holidays, including the employee’s birthday
- Pet benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
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