Assistant Store Manager

J. Jill•Center Valley, PA
•Onsite

About The Position

J.Jill is seeking a passionate, customer-focused, results-driven Assistant Store Manager to support the store’s overall success. The role centers on building customer and community relationships, inspiring and developing the team, and contributing to a profitable business while providing an authentic customer experience. The Assistant Store Manager supports daily store operations and the Store Manager, helps drive sales performance, and upholds company standards for inventory and visual merchandising. The position requires a flexible schedule that includes weekends, evenings, and holidays, as well as physical activity throughout the store, including lifting and carrying up to 30 pounds.

Requirements

  • At least 1 year of experience in a leadership role.
  • Ability to support and develop high-performing teams.
  • Strong customer service skills and ability to build lasting relationships.
  • Experience analyzing business trends and executing action plans.
  • Passion for fashion, styling, and merchandising.
  • Excellent communication skills and confidence managing ambiguity.
  • Availability to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to stand, walk, reach, bend, push and pull, maneuver around the store, hang and fold merchandise, climb ladders, operate POS registers and company mobile devices, and lift and carry up to 30 pounds; ability to participate in joint/team lifting.

Nice To Haves

  • 2 or more years of Women’s Specialty Retail experience.

Responsibilities

  • Act as a role model and develop and maintain strong customer relationships through genuine interactions.
  • Support community engagement initiatives to strengthen brand presence.
  • Assist with hiring, training, and developing a high-performing team that embodies J.Jill’s values.
  • Lead by example, coaching and supporting the team and recognizing individual and team success.
  • Analyze sales trends, set goals, execute strategies, and communicate with the team to meet or exceed store targets while supporting a seamless shopping experience.
  • Maintain knowledge of J.Jill products and offer personalized styling recommendations.
  • Support daily store operations, manage inventory, lead floor sets, and uphold visual merchandising standards.
  • Take ownership of assigned responsibilities, address challenges proactively, and support the Store Manager in overall store success.
  • Adapt communications to different settings, organizational levels, and audiences.
  • Perform additional responsibilities as assigned.

Benefits

  • Competitive salary with eligibility for a retail incentive plan.
  • Career growth and professional development opportunities.
  • Generous associate discount.
  • 401(k) retirement plan with discretionary match.
  • Tuition reimbursement.
  • Medical, dental, vision, and paid time off for full-time associates.
  • Employee Assistance Program.
  • Additional group discounts.
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