About The Position

The Assistant Store Manager is the heartbeat of the store, supporting store operations, leading and developing the team, and elevating the client experience. In collaboration with the Store Manager, this role ensures smooth daily operations, delivers exceptional client experiences, and drives sales and profitability in a fast-paced retail environment. The Assistant Store Manager recruits, onboards, coaches, and develops a diverse, inclusive team; supports accountability and performance; resolves client concerns; and promotes loyalty and personalized service. The role also maintains store presentation and compliance with company standards, optimizes inventory and staffing resources, and adapts to changing priorities. This position is on-site at the Stoneridge Mall location in Pleasanton, California, and requires availability for evenings, weekends, and holidays.

Requirements

  • Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and improving team performance through hands-on leadership.
  • Strong ability to recruit, inspire, and develop talent and foster an energetic, collaborative atmosphere.
  • Excellent communication and interpersonal skills, including the ability to build trust, provide constructive feedback, and facilitate open dialogue.
  • Commitment to coaching and developing teams through tailored mentorship, real-time coaching, and actionable feedback.
  • Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
  • Ability to work on-site at the specified Pleasanton, California location.
  • Availability to work evenings, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

  • Collaborate with the Store Manager to support daily store operations, client experience, sales, and profitability.
  • Lead, coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
  • Attract, hire, and onboard talent to build a diverse and inclusive team.
  • Provide ongoing learning support, real-time coaching, actionable feedback, and mentorship.
  • Conduct performance appraisals and support team members’ career development and engagement.
  • Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
  • Maintain an immaculate, visually inspiring store environment and ensure compliance with policies, procedures, and brand guidelines.
  • Optimize inventory and staffing resources while adapting to shifting priorities and opportunities.

Benefits

  • Medical, dental, and vision coverage
  • Company-paid disability and life insurance
  • 401(k) with 4% match
  • Flexible spending account and health savings account programs
  • Student Debt Retirement plan with student loan payments eligible to earn the company 401(k) match
  • Vacation paid time off, sick paid time off, and protected leave
  • Training, tuition reimbursement, and leadership development
  • 30% discount on merchandise and services
  • Opportunities for free products or gratis and flash sale discounts on LVMH brand products
  • Free mental health and financial coaching resources with 24/7 access
  • Volunteer and donation matching
  • Potential eligibility to earn bonuses
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