About The Position

The Assistant Store Manager supports store operations, leads and develops the team, and elevates the client experience. In collaboration with the Store Manager, this role helps ensure smooth daily operations while driving sales, profitability, and exceptional service in a fast-paced retail environment. The Assistant Store Manager coaches and empowers team members, recruits and onboards talent, provides feedback and mentorship, resolves client concerns, supports loyalty and personalized experiences, maintains store standards and policy compliance, and optimizes inventory and staffing resources. This is an on-site, salaried, full-time position at Sephora's Arden Fair Mall store in Sacramento, California. The role requires availability for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for the entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $70,304 to $85,100, and employees may also be eligible for bonuses.

Requirements

  • Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
  • Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
  • Strong communication and interpersonal skills, including the ability to build trust and deliver constructive feedback.
  • Commitment to coaching and development through tailored mentorship, real-time coaching, and actionable feedback.
  • Experience creating memorable, personalized client experiences that build loyalty while balancing operational priorities and business growth.
  • Availability to work evenings, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds; bend and stretch to stock shelves; stand and walk the sales floor for the entire shift; work in a fragrance-filled environment; and handle and apply products to clients, with or without accommodation.

Responsibilities

  • Collaborate with the Store Manager to support daily operations, client experience, sales, and profitability.
  • Lead, coach, inspire, and empower the team to achieve performance goals and foster growth, development, and accountability.
  • Attract, hire, and onboard talent to build a diverse and inclusive team.
  • Deliver real-time coaching, actionable feedback, and ongoing support to develop associates.
  • Conduct performance appraisals and provide feedback and mentorship to support team members’ career development and engagement.
  • Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
  • Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
  • Optimize inventory and staffing resources and adapt to shifting retail priorities and opportunities.

Benefits

  • Medical, dental, and vision coverage for employees and dependents.
  • Employer-paid disability and life insurance.
  • 401(k) with 4% employer match.
  • Flexible spending account (FSA) and health savings account (HSA) programs.
  • Student Debt Retirement plan, with qualifying student loan payments earning the Sephora 401(k) match.
  • Vacation paid time off, sick paid time off, and protected leave.
  • Training, tuition reimbursement, and leadership development.
  • 30% discount on merchandise and services, opportunities for free products, and LVMH brand flash sale discounts.
  • Free mental health and financial coaching resources with 24/7 access.
  • Volunteer and donation matching.
  • Potential eligibility to earn bonuses.
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