Assistant Store Manager - Stoneridge Mall (Pleasanton, CA)

Sephora•Pleasanton, CA

2d•$72,100 - $88,350•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in overseeing daily store operations and delivering exceptional client experiences while driving sales and profitability. This role leads, coaches, and develops a high-performing team; recruits and onboards talent; and fosters an inclusive environment grounded in learning, accountability, and Sephora’s values. The Assistant Store Manager elevates client satisfaction through outstanding service, concern resolution, loyalty programs, and personalized experiences, while maintaining store presentation and compliance with company policies, procedures, and brand guidelines. The role also optimizes inventory and staffing resources and adapts to changing priorities in a fast-paced retail environment. This is an on-site, salaried, full-time position at the Stoneridge Mall location in Pleasanton, California. Availability is required for evenings, weekends, and holidays. The role involves lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation.

Requirements

Demonstrated success as a retail assistant manager in a fast-paced, high-volume environment, driving results and elevating team performance through hands-on leadership.
Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
Strong communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
Experience creating personalized client experiences that build loyalty while balancing operational priorities and driving business growth.
Availability to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

Collaborate with the Store Manager to support smooth daily operations and deliver strong client experiences while driving sales and profitability.
Lead, coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
Attract, hire, and onboard talent to build a diverse and inclusive team.
Provide real-time coaching, actionable feedback, mentorship, and ongoing support to associates.
Conduct performance appraisals and support team members’ career development and engagement.
Deliver outstanding client service, resolve concerns, and promote engagement through loyalty programs and personalized experiences.
Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
Optimize inventory and staffing resources and adapt to shifting priorities and business opportunities.

Benefits

Medical, dental, and vision coverage for employees and dependents.
Disability and life insurance fully covered by Sephora.
401(k) with a 4% match.
Flexible spending account and health savings account programs.
Student Debt Retirement plan allowing qualifying student loan payments to earn the Sephora 401(k) match.
Vacation paid time off, sick paid time off, and protected leave.
Training, tuition reimbursement, and leadership development.
30% discount on merchandise and services, opportunities for free products or gratis, and flash-sale discounts on LVMH brand products.
Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
Volunteer and donation matching.
Potential eligibility to earn bonuses.