Retail Sales Consultant - Seasonal - Stoneridge Mall - Pleasanton, CA

Swarovski • Pleasanton, CA

2d • Onsite

About The Position

Swarovski is hiring a seasonal Retail Sales Consultant at Stoneridge Mall in Pleasanton, California. The role delivers exceptional customer service, creates memorable brand experiences, and inspires customers with a passion for Swarovski products while achieving sales goals and contributing to a vibrant team. The position involves building customer relationships, promoting loyalty programs, maintaining an inviting store environment, and using digital tools to enhance the customer experience.

Swarovski creates crystal-based products, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company describes sustainability and responsibility as central to its brand, including circular innovation, diversity and inclusion, and the philanthropic work of the Swarovski Foundation. Swarovski is an equal opportunity employer committed to fair, inclusive recruitment.

Requirements

• Passion for fashion, luxury, or lifestyle brands.
• Experience in a multicultural retail environment.
• Excellent, proven customer service skills and a personality that builds trust.
• Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
• Digital savvy and comfort using retail technology.
• Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers and promote loyalty programs.
• Achieve individual and team sales goals and take accountability for results.
• Collaborate with the team to create a welcoming, organized store environment.
• Stay up to date with product knowledge and use digital tools to enhance the customer experience.

Benefits

• Exclusive employee discounts on Swarovski products.
• Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
• Comprehensive product and personal training.
• Development support and opportunities to grow into leadership or specialist roles.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed