Seasonal Retail Sales Associate, Pleasanton Stoneridge

Macy's•Pleasanton, CA
•$18 - $22•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Working on the sales floor or in fitting rooms, you use product knowledge and a personal approach to build trust, meet sales goals, and encourage customer loyalty. You also help maintain a clean, organized, inviting shopping environment. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top sellers, trends, and promotions, and ensuring the sales floor is ready for customers. They engage customers through friendly, personal conversations; maintain a shoppable space by merchandising merchandise, processing damages and returns to vendors, updating signs and pricing, and supporting merchandise moves; and share loyalty program benefits while providing a courteous checkout experience. Colleagues support one another and work to improve their individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort with meeting daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Welcome and engage customers, understand their needs, and offer personalized product and service recommendations.
  • Build customer relationships and work toward daily sales goals and store results.
  • Maintain a clean, organized, and shoppable sales floor, including merchandising new receipts and supporting merchandise moves.
  • Process damaged merchandise, testers, and selected merchandise to be returned to vendors.
  • Update signs and pricing.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere, courteous closing to each interaction.
  • Collaborate with teammates and contribute to continuous learning and improvement.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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