Retail Sales Associate, Pleasanton Stoneridge - Part Time

Macy's•Pleasanton, CA

18h•Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales targets, and encourage customer loyalty. The role includes helping maintain a clean, organized, inviting sales floor and fitting rooms, and is not limited to cashier duties. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions. During the day, they welcome customers, build friendly relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Colleagues support one another, collaborate, and work to improve individual and store results. This is a part-time position at Macy’s Pleasanton Stoneridge. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to meet daily sales-goal challenges.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to talk, move constantly, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Engage customers with a warm welcome and personalized conversations to understand their needs and build relationships.
Recommend products and services using product knowledge, current trends, and information about promotions.
Work toward daily sales goals and contribute to individual and store results through customer engagement and selling behaviors.
Share the benefits of the Loyalty program and help customers complete their shopping experience.
Keep the sales floor and fitting rooms clean, organized, recovered, and inviting.
Update signs and pricing and support merchandise moves as needed.
Review sales goals and learn about new arrivals and top-selling items.
Collaborate with and support colleagues to provide good service to customers and communities.
Use handheld equipment and the cash register to process transactions when needed.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice